FREQUENTLY ASKED QUESTIONS | SAWYER EAST END

Sawyer East End Apartments offers huge, open, upgraded floor plans in a prime location right next to EP Tom Sawyer Park. Apartments feature granite countertops, European-style cabinetry, barnwood-style luxury vinyl tile, large kitchen islands, walk-in closets, and spacious patios or balconies. Community amenities include a resort-style pool with cabanas, a playground, a 24-hour fitness center, and a poolside community kitchen with grilling stations. With dog parks, a pet salon, electric car charging stations, and a cyber café, Sawyer East End combines modern living with ultimate convenience.

Yes, Sawyer East End Apartments has a state-of-the-art 24/7 fitness center.

Yes, Sawyer East End Apartments has multiple leash-free dog parks and a pet grooming station!

Sawyer East End Apartments has spacious one-, two-, and three-bedroom apartments and townhomes available.

Yes, Sawyer East End Apartments does have electric vehicle charging stations.

Yes, Sawyer East End Apartments has private parking available for residents and units with attached garages available.

Sawyer East End Apartments is located at 9910 Shining Willow Dr, Louisville, KY.

Sawyer East End Apartments is located near employers like YUM! Brands, Churchill Downs, Norton Healthcare, Humana, GE Appliances, and UofL Health.

Sawyer East End Apartments is about 20 minutes away from Louisville International Airport.

Yes, East End is a great place to live, offering a mix of suburban charm and modern conveniences. The area features beautiful parks like EP Tom Sawyer Park, excellent schools, and easy access to shopping, dining, and entertainment. Its family-friendly atmosphere and proximity to Louisville make it a popular choice for residents.

Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.

Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.

Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.

We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.

Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. Please visit our pet policy page for more information.

While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.

Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.

If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.

You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.

Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.

Rent is due on the first of each month.

Visit our Residents' Portal to pay your rent & manage your account.

Yes, please check your lease agreement for more information about our late fee policies.

Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.

No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.

Yes, we have a 30-day money back guarantee, you can read our policy for more details about this offer.